Refund Policy

This Refund Policy applies to https://picitdrama.com and related service pages operated by PICIT AI TECHNOLOGY PTE. LTD.

Last updated: 5 August 2026

1. No Current Payment Functionality

The Website is currently used to present company, product, technology-service, support, and policy information. It does not currently provide online payments, subscription services, top-ups, credits, virtual currency, purchases of virtual items or digital content, in-app purchases, paid memberships, automatic renewals, or consumer transactions processed through the Website. Do not provide card numbers, payment passwords, verification codes, identity-document numbers, or other payment or identity-verification information through this Website.

2. No Current Refund Service

Because the Website does not currently offer consumer payments, subscriptions, purchases, or transactions, it does not create refundable orders, payments, balances, credits, subscription fees, or digital-item transactions. At this stage, we cannot process refunds, subscription cancellations, payment reversals, or virtual-item redelivery requests through the Website.

3. Impersonation and Fraud Prevention

Remain cautious if any person, website, application, social-media account, advertisement page, or third-party service requests payment in the name of PICIT, our products, Drama Night, or related brands. If you suspect impersonation, fraud, unauthorised charges, or a false payment page, do not continue with payment or provide sensitive information; keep relevant links, screenshots, order details, and communication records; contact your payment provider, card issuer, or the relevant third-party platform promptly; and send a non-sensitive description of the incident to support@picitdrama.com. Do not send full card numbers, passwords, verification codes, or identity-document information through email.

4. Third-Party Transactions

A transaction completed through a third-party app store, payment provider, advertising platform, partner website, social-media platform, or other third-party service is governed by that third party’s payment, cancellation, refund, and dispute-resolution rules. The Website does not process or manage orders or payments made through third-party platforms. For those transactions, contact the relevant platform, merchant, or payment provider to request a refund, cancellation, chargeback, or dispute resolution.

5. Future Paid Features

If we introduce paid products, subscriptions, in-app purchases, digital-content sales, membership services, or other transaction functions in the future, we will publish payment and refund rules for the relevant service; state the price, currency, payment methods, and applicable territories; explain cancellation, refund, dispute, and support procedures; provide consumer information required by applicable law and platform rules; and publish separate product terms or supplementary policies where necessary. Any future refund policy may differ from this Policy and will be governed by the specific terms published for that service.

6. Policy Updates

We may update this Refund Policy based on changes in product functions, service models, applicable law, platform rules, or operational needs. The updated version will be posted on this Website with a revised Last updated date. Continued use of relevant services after an update indicates acceptance of the updated Policy.

7. Contact Us

For questions about this Refund Policy or to report suspected unauthorised charges made in the name of our company, contact PICIT AI TECHNOLOGY PTE. LTD. at 60 Paya Lebar Road, #12-03, Paya Lebar Square, Singapore 409051, or email support@picitdrama.com.